Bests & Worsts Reviews from Amazon

I purchased this gift card the day before the person's birthday and asked for it to be sent on his birthday. When he hadn't received it a couple of days later, I went to the on-line chat box for help. I was connected to someone who told me that the website was experiencing technical difficulties with sending gift cards. It would have been far more helpful had the website indicated this difficulty so that a person could decide whether to buy one or not. Several days later, it was still not delivered, so I had to go in and resend it.