Bests & Worsts Reviews from Amazon

Harmony has had a lock on great univeral remotes for several years now, but has really missed the mark with the 890. OS X support is broken, and well as the RF repeater. I would recommend ANY of the other Harmony remotes without reservation for any home theater, from the simpliest (grandmother) to the most elaborate (Tom Jones). However... The reason for the poor rating, is that it really looks like that Logitech rushed this remote to market. The software/remote simply does not work. 1. Out of the box, the software on the CD is out of date. Don't bother installing the CD. Go staight to the website to get the latest software. 2. The OS X support is broken. Support has actually said the remote is not configurable on a Mac at this time. 3. The RF repeater (the only reason to buy this remote over any of the other great Harmony remotes), can not be updated. On many of the remote and AVS forums, a lot of people have been unable to update the firmware on the repeater. Since the firmware of the remote and repeater do not match, RF is unusable. This rating may change, when Logitech/Harmony finally gets the software up to date, but who knows how long that will take. Don't buy this item until you have done your homework/research. A lot of Harmony fans (including myself) eagerly await a working Harmony RF remote! cheers...