Bests & Worsts Reviews from Amazon

cat DID love this thing at first. UPDATE August 2016: I had this plugged in and it was working for about 3 months total. We leave to work elsewhere and have recently returned. Plugged in the VERY clean fountain with brand new filters and it has slowly come to a complete halt. It can only be the motor, everything else is perfectly fine. Reading the many bad reviews I now know I am one of many who has spent a healthy chunk of change on a very attractive piece of pottery - not to mention dollars spent on the filters. VERY disappointed!! My cat did love it, she drank from it often and even loved to wrap herself around the base and sleep near it. SECOND UPDATE! August 2016. Contacted Petsafe at 1-800-732-2677 - Matt walked me thru cleaning the motor in a white vinegar solution - very easy. I will be finishing that process and trying again. It should be good to go. Makes sense - it is IN water 24/7 so it will develop scum and yuck. Cleaning very often is a must. Not too much to ask, in my opinion.AUGUST 2016 THIRD FINAL UPDATE! - Finally - I spoke with another great service person at Petsafe. Turns out, I do not need the charcoal filter at all. My water is already filtered and the cause of the problems was this filter. I took it out of the plastic housing (you do need the housing for it to work) and I have had zero problems. The motor was never the issue. Works like a charm.