Bests & Worsts Reviews from Amazon

Ordered on Feb 8, received on Feb 10, return window closed on March 11, died on April 11. Listen to the bad reviews of this product because they are a true reflection of what a piece of junk this product is. We own several Sonicare toothbrushes and love them. I expected the same level of quality in the Sonicare Airflosser, but sadly that is not the case. Do not buy this product unless you plan on throwing it away 2 months later. Also, Philips says “Use your Airfloss Ultra for 90 days and if you are not 100% satisfied for any reason, we will give you a full refund.”. Well, clearly when the product dies after 60 days of use, you will not be satisfied. I applied for a refund under this “guarantee”. After being made to jump through several flaming hoops, I was directed to ship the defective item back to them via insured parcel post. I gave them copies of my Amazon invoice, along with a copy of the receipt for shipping the item back to them via their specified method. They ended up refunding me my Amazon invoice price, but refused to refund the cost of shipping this piece of junk back to them. So, in my eyes they failed to satisfy this customer with a “full refund”. I can’t say it enough ... do your own research before you buy this item. Their are multiple entries for this item in Amazon and all of them have lots of negative reviews describing exactly how my unit died, so this product is definitely defective.