Bests & Worsts Reviews from Amazon

I so wanted to like this headset, I really did, but there are many cons and not enough pros here. I do not consider myself a pure audiophile but I do own some high end headphones and some expensive headsets, so I can definitely tell good sound when I hear it. First, this is a nice looking, lightweight headset that has the right ideal with borrowing the Arctis lineup with the suspension headband, but the front rgb kills this for one big con... You cannot turn the RGB off on console and that's a huge negative to me, even though I play primarily on pc, I do want flexibility as I am playing a lot of Genshin Impact on PS4. I will stick to my Arctis 7 for this. The comfort is good, but the odd shaped earcups have the same problem the older arctis did, my right earlobe touched the inner driver wall and these clamp a little harder then the earmuffs push, so the fit is a hit or miss, for me it's a slight miss, but is bearable. Next is the sound, these 40mm drivers are very weak, I spent maybe 4 hours tuning and using a V curve worked decent but the DTS is horrible, seriously, it's bad. The bass is natural and these are tuned for gaming only and fps is where these are good, but there are better options for that, so that leaves these as a niche option. Don't even think about music, these are not good for music at all. Also I bought these, I did not get these for free, whereas I see most people here did get them for free, skip every one of those reviews. Finally, the deal breaker. The volume is very low, I mean to the point to where either these are just tuned way down to save battery for that rgb or my pair is defective. I tested these and all my wireless headsets get much louder. Arctis 7, Arctis 1, g933, astro a20, A50's, even the old g930's. I don't understand where Logitech missed with these, these have the looks, the comfort, and the battery life, with all the audio tuned down and volume levels decreased. Either these drivers are really bad, or my pair is defective, either way these are being returned. Do yourself a favor, any of the headsets I mentioned above are much better. The battery life is worthless if rgb sucks 10 hours off of it on console and its pc only to turn this off. The niche use is only fps and streamer because the rgb serves no purpose. Logitech take notice here, you got most of it right but the price point is very high for the audio quality, it's bad, and the volume is to low. Place an update to firmware to allow rgb to be turned off period, so console users don't have to deal with that. Arctis One has these beat hands down. I know this won't be a popular review, but it has to be said. Edit: 10/23/2020 I can confirm that these are de-tuned, using a pre-amp on pc I boosted the db to 1.5 and the volume level is up 20% more than stock settings and of course this will drain the battery faster. For the price, these are a big negative from me. You will need to keep these at 80 to 100% on ps4 otherwise you will not hear detail. Logitech, if you are seeing these, its time to up that pre-amp in your software because your drivers are capable. TLDR: Niche headset saved for streamers with useless DTS, poor volume, and no way to turn off RGB on PS4. These are hit or miss on comfort, either these feel great for small ears or medium ears these are almost on-ear. Volume level is a deal-breaker and I should not have to pre-amp and bypass software to turn these up higher. Sorry, this might be the last Logitech headset I ever purchase, going for the HyperX Could II wireless. Also skip over every one of these Vine reviews, these people do no know audio. I have no ideal why Vine reviews are even counted.