Bests & Worsts Reviews from Amazon

I think that I am not alone in being unable to install. Despite 4 attempts at installation (taking an entire afternoon), this software would not work. For anyone interested, it seemed that the software was installed, but each time I attempted to run it, following error message appeared - "Cannot find the file 'C:\Windows\speech\vcmshl.dll'" Moreover, it was impossible to contact the customer support service for this software as I received an error message each time that I attempted to enter the serial number - I attempted this five times. All in all an incredibly frustrating experience. I am sure that this software works well if one manages to successfully install it. Consequently, my one star is not based an actual experience of the software as I never got to actually use it...