Bests & Worsts Reviews from Amazon

it's a great idea... nice and small... died after four months. i tried to save some money. i guess it was too cheaply made. Feb 19 Sent unit to Sony so they could repair it or replace it because it failed under warranty. March 6 Sony calls: they want me to pay $30 labor so they can send me a refurbished unit! March 8 Sony: Please fax us your receipt. Me: I included it in the box. Sony: We didn't find it. Me: faxed receipt to Sony. March 18 Received unit from Sony. But it doesn't work. So I called Customer Service again. Sony: Yes the unit was returned unrepaired. We did receive your faxed receipt. But we returned the unit anyway. But if you send it to us again, we'll send you a refurbished unit...