Bests & Worsts Reviews from Amazon

Design and function are spot on. 5 stars for that. Quality of manufacturing and assembly leaves this product with many problems. A few simple quality checks before distribution would have made a huge difference. First of all to all homeowners - I would NEVER recommend using ANY product indoors which has a mechanical float attached to a OPEN water supply!! At some point it will fail!! And it will happen when you are not home. I placed my water bowl outdoors and it also had a small leak from day one. My first leak was due to the brass fitting on the inside having a slight nick in it. So the brass fitting (shutoff) wouldn't completely seal against the rubber on the float. After fixing the fitting the bowl worked flawlessly.... for about a month. Then the water level slowly crept up until it eventually started running over again. This time, as others claim, I found that the float was full of water. I drilled a small hole into the float and after draining the water I then blew air into the hole. That exposed several tiny holes around the float. After sealing all of the holes with silicone the product is back to working flawlessly. IF you are a do-it-yourselfer you can make this work with little effort. IF you are not then I suggest returning it or don't buy it until they get the issues worked out of it. To manufacturer - I do really like this product and would buy it again. Although I would rather spend my time on hobbies instead of repairing things. Quality testing products during the entire product lifecycle is a must if you intend to have happy and repeat customers!! Hope you work through these issues. It has great potential.