121
people found this helpful, as of 2023
ranked #231,099 most helpful
out of 571,544,897 reviews
★☆☆☆☆
No extra screws.
The wooden parts of these stools are quite sturdy feeling and well manufactured. Unfortunately, the fasteners appear to be proprietary, very weak and no extras are included. The screw holes are also very tight. The consequence here is that I snapped one of the screws while screwing it in.
Unlike other retailers on Amazon who do include a few extras for this very eventuality, Amazon does not. So one of the cross bars, where inevitable someone will step in the future, is not secured on one side and will break.
Amazon's policies for this item mean that I have to return these sizeable and heavy stools because they are unable to send me a package of the screws. Or even one screw. Hell, I would accept a link to the screws on Amazon and buy them for myself. All I want is the screw.
This, of course, is the big drawback of buying online. Amazon may say that you suffer no consequences, but this issue makes it clear that is not the case.
I have used other Amazon Basics products with no issues before, but this is too problematic of a drawback for me with respect to furniture. I would recommend you go elsewhere, you will find similar prices and also, very likely, a few extra screws.
September 2019 · Home and Kitchen · verified purchase