Bests & Worsts Reviews from Amazon

I'm an experienced drone pilot, especially with DJI products. I used both the stock controller and the motion controller. When I used the motion controller and hit return to home, it tried to land in a near by pond and would not take my cancel instructions. Finally at the last second it pulled up and I got it home manually. I decided no more motion controller and went back to the stock controller. I took it out for 2 test flights to make sure it was OK...it was. Then on the 3rd flight, I took off and went about 250 meters when it started to pitch up at an angle that is impossible in N or S mode. I immediately tried to turn around and get it home, however, on the screen came the message "propulsion stopped" and I lost visual contact via Goggles. I immediately jumped in my truck and drove toward the area it dropped. I was able to get a signal and visual but couldn't take off. It was dark and couldn't tell whose property it was on. It was hopeless. I kept driving around trying to find it but it's gone and through no fault of my own. Of course, I have DJI Refresh, but guess what, they need to have the drone. All in all I lost about $1500 and again, through no fault of my own. DJI's refresh program is horrible and I had to look up YouTube video's just to find out where the page resided to initiate a claim. I didn't matter though, not having the drone to return to them. I've since returned to Amazon telling them the same story. I don't know if I'll get a refund or replacement but my fingers are crossed. Pathetic that's what it's come down to.