Bests & Worsts Reviews from Amazon

I received my mattress without incident, but after giving it two weeks I decided it is way too soft for me (I feel like my head and feet and elevated and the rest of me is in a "u" shape). I have been trying to return the mattress every day since then, calling and leaving messages with the company (I wanted to see if they had another firmer option for me) and emailing them directly. They haven't responded to any of my messages and emails and the deadline to return the product is quickly approaching. Beware that if you buy this product you may be stuck with it.