Bests & Worsts Reviews from Amazon

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251
people found this helpful, as of 2023
ranked #113,342 most helpful out of 571,544,897 reviews
★☆☆☆☆
Avoid if you like stable Internet service
I would avoid the Arris SURFboard 6190. According to DSLReports and my personal experience, this device suffers from several issues that make playing games impossible and surfing difficult at best. The main issue seems to be that the device just goes into la-la land every couple of seconds making DNS requests fail and packets to be late or dropped. The fault is in the Intel/Puma 6 chipset the modem relies on for operation. There is supposedly a fix in the works but Intel and Arris are taking their time. Do a search on DSLReports for more technical info on what is happening and the status of any fix. Read more here: [...] Below is a list of devices that are affected other than the Arris 6190. They all have the Intel/Puma 6 chipset and should be avoided until a fix is available. Arris: TM1602A TG1642 TG1662A TG1672A TG2472G TG2492 (Virgin Media Hub 3) TM1602G TG1662G TG1672G TG1662S DG1642 DG1660A DG1662G DG1670A DG2460A DG2470A DG1670A/ACT DTG1682G MG2402 SB6190 AVM: FRITZ!Box 6460 FRITZ!Box 6490 Cisco: XG1-V3 DPC 3848 DPC 3848V DPC 3939 DPC3941B / DPC3941TÂ (commonly - Comcast Xfinity XB3) Compal: CH7465-LG (Arris TG2492LG / Virgin Media Hub 3) CH7466 Hitron: CDA Series: CDA-32372 CDA-3-35 CDE Series: CDE-32372 CGN3 Series: CGN3, CGN3ACR,CGN3AMF, CGN3AMR, CGN3ACSMR CGNM Series: CGNM-2250 CGNM-3552 CGNDM Series: CGNV Series: CGNV4 Linksys: CM3016 CM3024 CG7500 Netgear: CG4500 CG4500TM C6300 C6300BD (Telstra Gateway Max - Australia) CM700 Samsung; Home Media Server SMC; D3G2408
December 2016 · Electronics · verified purchase
the product in question
ARRIS® Surfboard® SB6190 Cable Modem, White
4.3★ · 4,365 ratings, as of 2023
worser bester