Bests & Worsts Reviews from Amazon

Our mini-schnauzer gets very excited, but not aggressive, when she is near other dogs. We have been using a clicker (which works, most of the time) to distract, as our trainer recommended, and we thought that the high-pitched sound would be another deterrent. Unfortunately, the first time I used it she stopped in her tracks and appeared frightened. When I went to take her for a walk after this incident, she wouldn't come to the door so I had to carry her to the street. This happened on a few more occasions. Then I accidentally hit the noise button instead of the light (which I like a lot) and she freaked out. For a few more times, I couldn't get her to voluntarily walk out the door, then she finally overcame her fear of the noise maker. I finally disabled the sound button so that I could use the light without worrying that I would press the sound button. I will stick to the clicker to distract her. Update - 2/14/22 - Today I received an email from the company offering to refund my money if I were to delete the review. One has to wonder how many negative reviews are removed with this type of "offer".