Bests & Worsts Reviews from Amazon

Packaging is totally inadequate to protect these heavy cans of meat. Eight (8) of the 12 cans in the box were bent and dented—two so seriously bent at the top rim, it is impossible for even our high quality can openers to travel around the rim to remove the top so we can take out the product. With no padding whatsoever to hold the cans in place protect them, it is obvious they banged together many, many times during shipping and handling. You need to create much better standards for packaging this type of product, and packers need to be educated on the forces experienced during parcel shipments, as they appear clueless. Evidence: On a recent order we ordered this same canned roast beef for our dogs, and three bags of pill pockets, which are soft meat-flavored cookie dough texture formed with a pocket to insert and hide pills so the dogs will eagerly consume their meds. Packaged in soft plastic bags, we found the pill pockets smashed into globs of mush after being hammered by the heavy cans of beef during three days of loading transit, unloading and delivery. Seems there is no better proof that management is not giving their packers the knowledge, materials and supervision to enable undamaged products to be delivered to customers.