Bests & Worsts Reviews from Amazon

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122
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ranked #230,046 most helpful out of 571,544,897 reviews
★☆☆☆☆
DON'T BUY! Doesn't work. Product was changed. Extremely low microphone volume.
I recently bought a Sennheiser Game One gaming headset (https://smile.amazon.com/gp/product/B00KK8ZLEC/ref=ppx_yo_dt_b_asin_title_o01_s00?ie=UTF8&psc=1) and bought the Sabrent USB Adaptor since it was a suggested buy with the headset. It had many great reviews. It didn't work right. I have a Mac, and also have Windows 10 on Bootcamp where I play some Windows only games such as Overwatch and Destiny 2. Using the Sabrent USB device with the headset, there was decent sound, but mic input was extremely low on both macOS and Windows 10. I googled all kinds of fixes and even downloaded a volume booster that just made my voice sound like crap. I reread the reviews more carefully and found one critical review, that had an explanation of why these USB adaptors don't work anymore. He explained that Sabrent lowered the voltage on their product and obviously didn't tell anyone, or offer the difference in the description. Now if you had a dynamic mic headset it might work since it needs no power. Anyway, I bought the Sennheiser PCV 05 Combo Audio Adapter from Amazon (https://smile.amazon.com/gp/product/B00IM36VU0/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1) and when plugged in on macOS there was a HUGE world of difference and sounded fantastic. Everything worked including the microphone. When I rebooted into Windows 10, headset sounded awesome, but Windows 10 would not recognize the microphone and had generic recognition of the headset altogether. I had to use Mac computer built-in mic to talk to people. I called up Sennheiser directly. They explained that the wiring on Mac and PC's are different, and even though the Windows 10 is on a Mac, it still sees devices differently than Mac. They sent me out their brand USB adaptor for free since I already bought their headset and another adaptor of their brand. I received it today, and I am blown away from the difference. It flawlessly works on both macOS and Windows 10. I had to lower headset volume and microphone volume input because it was so loud. So there is no excuse for Sabrent USB Adaptor not to work. I called Amazon and was refunded the money since Sabrent has a no return policy. Pay a little more and by the brand instead. Not sure if the good reviews are bought or from the previous product design, but again DON'T BUY to save money. It's not worth it.
May 2019 · Electronics · verified purchase
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