162
people found this helpful, as of 2023
ranked #204,064 most helpful
out of 571,544,897 reviews
★☆☆☆☆
This bag is a total con job! On my ...
This bag is a total con job! On my first usage of the bag, the zipper ripped away from the bag cloth material. To complete my trip, I epoxied the zipper back to the bag which held temporarily. No problem, you might say, for the bag comes with a 5 year warranty. And that is where the con comes to play: To obtain warranty, you must send them an identification of the problem, along with "$40 handling charge"! Which is a bit more than you would have to pay for another completely new bag!
April 2015 · Clothing Shoes and Jewelry · verified purchase