Bests & Worsts Reviews from Amazon

This review relates to the practices of the [...]website. If you do want to purchase this item, do it through Amazon. DO NOT go to the official website. If you order the Cat's Meow, make sure you read the extremely small fine print. This is a common problem with all "As Seen on TV" products. First, they make sure they get your credit card info. Then it goes like this... you are taken to half a dozen pages that try to up-sell. No problem there. The first page after entering your credit card info tells you that if you want the "Buy on Get One Free" deal, you will have to pay an additional $7.99 s/h. I saw that and decided that I wanted to cancel my order. However, you only get 2 options... the big pretty green button and the dark ugly grey button that says "Proceed to Checkout". Since I wanted to cancel, I thought I would be able to before I placed my order as is common practice. This is not the case. After clicking "Proceed to Checkout" another 5 times, the next page told me "Thank you for your order!". No "Confirm your Order" and no way to cancel it at any time in the process. When I received my order confirmation e-mail, I was automatically billed the additional $7.99 that I did not agree to. Their customer service will be available at 8:00am EST. However, the customer service page on the site says that it will take 24-48 hours for the order to be in their system so customer service can review it. Needless to say, I will be calling first thing in the morning as it is almost 3am on the east coast. I thought I would let people know so they don't have these problems. My main concern is the automatic billing of the additional $7.99 when I didn't agree to it. It's not about the money... it's about the style of commerce.