Bests & Worsts Reviews from Amazon

If you are planning to buy IO Dock DO NOT upgrade to iOS 5 - it will render the hardware unusable. Until iOS 5 it was really great interface - after iOS 5 is is useless - you cannot get clean recording with most of the apps - Ampkit+, JamUP, GarageBand are all broken. Crackling hiss. Alesis and Apple point fingers at each other - no telling when the new firmware update will be here. There is no way to get through to Alesis tech support. I feel like I wasted $200 on yet another interface that will likely become obsolete after iPad3. Very frustrating. Update 10/29/11 - Alesis released firware upgrade 1.07 yesterday - I just installed it and first impression is that at least for some apps it made huge difference - Garaga Band works again. So does Ampkit+. JamUP lite still not working correctly - very low output. I need more testing but I think that the worst may be over. I am changing rating from 2 stars to 4 (tentatively at least - will see if there and long term degradation in performance with 1.07. Update 11/11/11 - I must say that Alesis is playing games with us. There is whole group of very angry consumers out there that bought the hardware and several apps to run on it and are getting no help from Alesis - no reply to emails - there is no way to get tech support on the phone. At present Alesis (via their representative on the community forum) is claiming that the newest iOS version 5.0.1 has fixes for audio issues and is encouraging people to install that version and "report the results". In other words they are looking for free testers. People that installed 5.0.1 say that it did not make any difference. At this point I would not advise anybody to buy IO Dock unless you are still running IOS4 and you do not pan to upgrade. In a view of irresponsible treatment of customers by Alesis I am changing review back to 2 stars. Please google "Get Satisfaction" ALESIS online forum (or better "Io dock hiss"). for newest developments in IO Dock and iOS5 incompatibility. Update 03/09/12 after months of promises that iOS5.1 would fix the problem Alesis decided to CENSOR his own online help forum - actively removing any post critical of their handling of the problem (lack of any warning about iOS5.0 for months that might contributed to several people being experience hearing loss after IO Dock emitted loud screech into their headphones). T Update 03/11/12 Alesis closed original thread "Io dock hiss" on "Get Satisfaction" forum and marked it "Solved". Thread contained 1055 messages from 127 people - that may give you some idea about the scope of the problem. Couple months ago Alesis try damage control by limiting visible message to most recent 15 and tried to blame it on forum administrators. Now - after old thread is "solved" the new thread "IO dock still hissing after firmware and ios 5.1 updates" emerged and this time Alesis simply deletes any unflattering messages.