Bests & Worsts Reviews from Amazon

This bowl is really cute and comes in nice colors. The description of keeping foods warm for hours was promising. I needed a new set of breakfast and lunch containers so I gave Bentgo a try. Here is what I discovered: 1. Nowhere in the description does it mention microwave safe. I read the questions asked by consumers and there was one that said they microwave it and have not had a problem. I was worried there might be some metal in the insulation so I emailed the company and their response was No, it should definitely not be microwaved. Its designed to keep foods warm only. This is understandable and in no way was it false advertising, but I wish there had been a mention of this on the website before I bought it. 2. The seal is ineffective. I put cold stew in with the intent to warm it at work in a safe bowl, however the seal on the inner lid did not keep liquids in. I had about 1/4 cup of soup in the bottom of my lunch container when I got to work. On another occasion I put warm oatmeal in the bowl with the intent to eat it at work for breakfast. On the way I heard a pop from my bag. An hour later when I had time to get to my oatmeal I noticed the inner lid was what had popped. My oatmeal was no longer warm as the seal had released. The steam valve had been closed. I tried it one more time with the steam valve open, but that only ended up unscrewing the top on its own. Then another pop when the inner lid unsealed itself. This was oatmeal so it wasn't especially hot when I put it in. 3. The cute design is actually a flaw (for me at least). The super smooth plastic, especially if my hands are cold (they normally are), make it difficult to grip the bowl. Maybe my hands are too small? The bowl just slides around in my hands unless I hook my finger on the edge and chance sticking it in my food. The screw top is nearly impossible to unscrew with cold hands, also. I had to grasp the bowl with my knees and use both hands on the smooth curve of the top. I have a few other containers from Bentgo that have worked as intended. Its just this bowl that I had problems with.