Bests & Worsts Reviews from Amazon

Well, it was awesome for about a month. Then I noticed when I took the drain out for cleaning that there was a little water in the bottom. I made sure there was no blockage, unscrewed the draining tube, rinsed that out and checked for blockages, and reattached. Everything fine again. Then I washed a load this morning and noticed the top and bottom spinners weren't moving, just spraying water to the left of the dish load. I took everything out, made sure there wasn't anything in the way and started the dishwasher up again. Still no movement from the spinners and you can see the result of the drainage in the pic. This item was almost $400, I expect it to work for longer than 30 days. I've sent an email communication to the seller, I'm hopeful that I hear back from them sooner rather than later. Update: tech support kept saying the problem was the spinners were covered, they weren't. To their credit they offered me a new machine or a refund. I opted for a replacement. Unfortunately the one they sent me never worked properly, with the top spinner never working and the bottom arm only intermittently. Tech support has disappeared with only minimal response, saying that the problem is the top arm is in crooked. Listen, you sent it to me like this. At this point I'm going to have to ask Again to step in. Based on my experience, I can't believe all of these positive results are true and I'm just the exception to the rule. Beyond irritated with this company and this product.