104
people found this helpful, as of 2023
ranked #250,920 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Poor support, Alexa stopped working after a week
The Soundbar functioned as expected for a week, and then Alexa suddenly stopped working without explanation and there's no troubleshooting available for that. I tried a factory reset and then the Soundbar couldn't recognize any wifi networks. I then decided to try calling Yamaha support and was surprised to see they're only open M-F 7am - 5pm PST, when many people are at work. I came home early one weekday and tried called at 3:30 pm and got a message that support was "closed for the day". Poor experience and can't recommend anyone getting this product.
the product in question
Yamaha ATS-2090 Sound Bar with Wireless Subwoofer, Bluetooth, and Alexa Voice Control Built-in (Renewed), Black
4.2★ · 4,609 ratings, as of 2023