Bests & Worsts Reviews from Amazon

I have three of these, and they all FAILED within the first year. The battery stops charging and the software won't print without a charged battery, even connected to USB for power. There is something misdesigned or broken in Dymo's battery charger or battery, and there's no way to bypass it and just use USB for power. There's no way to add an AC adapter or charge the battery externally. Very poor design. Why does a USB-connected label printer need a battery at all? The printer itself worked great while it lasted. Be careful, Amazon has combined the entire Dymo label-printer line under one heading, so these reviews are all for different unit models. I wish Amazon would fix this, as these are unrelated products.