Bests & Worsts Reviews from Amazon

So, got this battery model to see if it would work as well as my Arlo Pro 2; the battery in my Arlo is dying after 6 months, and they are expensive, so I thought I would try this cam. I have the ring pro doorbell, which works fine, and the Ring Home security system, which works fine as well, so I thought I would keep the cams "in the family".. So far, totally disappointed...I have a very strong wifi signal all over my property, and, in spite of this, I am having the same issues many others have reported; black screen when you go to view videos, either live view, or motion detected views, and, the motion sensing view part of the software is ABSOLUTELY WORTHLESS, meaning that if you actually get a motion event with a video that will show up on your screen, it NEVER has the actual motion event there, it shows you several seconds AFTER the motion triggering event occurs..who the hell was the software engineer on this project??? I've been in contact with ring support, they are sending me out a replacement cam to try, but, after reading more reviews on the internet about this thing, these problems seem to occur very frequently, which, is horrible for a company with the reputation like Ring; Amazon owns this company now, and they should be ashamed to put a non functioning item like this out on the market. I'll see if the replacement works any better, but based on the reviews here, I doubt it.. I'll update the review when I install the replacement, but at this point, I would say AVOID THIS ITEM!