Bests & Worsts Reviews from Amazon

I own the Kindle Fire and the Kindle Fire 8.9" HD. This should give this review credability. I am also a regular Amazon customer, e.g., most recent order placed the morning this review was again edited. It should be noted that my order included the Malware Screen Protector (returned for refund) and the quick-charger (replaced by Amazon with a refurbished starter), and the protective case, which is being returned with my Kindle Fire 8.9" HD because i no longer have a use for it. Before purchasing Amazon's newest tablet, I was assured by an Amazon Representative that the problem of the originator's name appearing in forwarded email would be corrected. The problem persists in the Kindle Fire 8.9" HD and an Amazon Representative advised me the day before this review was written that it would take an "army of people" complaining before this detrimental condition was corrected. The next message forwarded from an Amazon tablet could communicate your name and email address to every recipient of the forwarded message and messages forwarded thereafter. Before purchasing Amazon's newest tablet, I was assured by an Amazon Representative that, while the tablet did not come with Flash Player installed, Flash Player could be downloaded after receipt of the tablet. Flash Player cannot be downloaded to the tablet. The day of this writing I contacted Amazon Customer Service to ask how to access the much publicized feature of pausing a movie, clicking on one of the stars on the screen, and producing a bio of that star from IMDB. I was advised by the Amazon Customer Service Representative that this feature was available ONLY for movies downloaded directly from Amazon. I have not seen this qualification in any of the ads publicizing this feature, have you? After being misled by three separate Amazon Representsatives, in addition to being misled by advertised features of the tablet, and discovering too many additional failings of this tablet e.g., extremely limited access to Apps, to describe here, I advised Amazon of my election to return the tablet and the protective case for a full refund. I have consistently given Amazon and their customer service department five star evaluations. Friends, neighbors, and business associates have been encouraged to order from Amazon. As a result of this experience, I will think twice before ordering anything from Amazon hereafter and will use all forms of media available to share this unprofessional and completely unacceptable Amazon experience with as many others as possible After purchases from Amazon varying from a 52" television set to multiple blu-ray DVDs, the experience described herein is disapointing beyond description. No, Amazon you cannot please all the people all the time. But this is one excellent customer that you have misled and treated so unprofessionally as to encourage him to discourage others putting their confidence in Amazon. While it is probable that this review will not be published by Amazon, the experience described herein will be related at other non-biased forms of media. SHAME ON YOU, AMAZON!!!!!!!!!!!!!!