Bests & Worsts Reviews from Amazon

****UPDATE**** After being contacted by Ring I was told that they know about the issue and didn't have a solution at that time. This was not only a problem with the unit I have, but a problem with many other consumers of the Ring Pro. I was told they were working on this and after two months, I have not been contacted about the solution or even a quick note that they are still working on it. I emailed Kaitlyn R. back and requested an update and not much of a surprise, the email has gone unanswered. I had to purchase the Chime as my Ring will shut down and reboot most of the time someone pushes the button. This is a problem that Ring has acknowledged and admitted that is not an isolated issue, especially in warm/desert climates. Ring suggested I get this Chime and deactivate the mechanical bell as a possible solution. This didn't help and now I'm out $29.00 I was told that someone from their tech help desk would contact me and after three weeks, I have yet to hear anything. Also, this is the third unit (Ring Pro) that I have received as the devices keep failing and they don't know how to stop the problem. If I had it to do all over again, I would not purchase this product. Ring appears to be more interested in releasing new products even before they fix the bugs in the current ones. Last company that did this was Jawbone, today they are no longer. Just like Jawbone, Ring's customer support is lacking.