165
people found this helpful, as of 2023
ranked #202,645 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Piece of Junk!
This was a total piece of junk from the start. I am in the process of returning mine, don't want a replacement.
From the start the device worked a bit jerkily. Changing screens, opening apps, almost anything had a slight pause in it that my old Fire HDX never once did. Also from the start I noticed that the letters in any of the books I was trying to read were pixilated. On the HDX they are clear as day, clean and sharp. Not so on this one.
Who ever came up with the case and size of this never held the end result. It is like holding a chunk of a 1"x6" plank of wood. Very add size in that it is super skinny for how long it is. Even allowing for 16x9 format movies it just feels too skinny. Then there is the super slick back. I couldn't set it on anything to give it an angle without it skidding off. It was almost like they did that to help sell cases for it, and even then the available cases are rather cheap. From what I can tell Amazon has stopped working with Otterbox because even on their site they no longer offer any Kindle cases. I got one for my HDX and even with the added weight it helped get a good solid grip on it. Nothing like that for this Kindle.
The topper for me was when I came home yesterday and used it for a bit, went to go do something and when I came back it would not turn on. I had left it with 70+% battery left. After playing with it for over 30 minutes it finally turned on and acted like nothing happened. I thought that things happen, though I had read other people had this same issue. Then it did it again for me this morning. I had an alarm app going off and I could not get the screen to come up so I could shut it off, or even get the Kindle to turn off! It worked fine for a week, now this.
If I could give this thing negative stars I would. I wanted something bigger and newer to replace my much used Kindle Fire HDX. I never expected the newer device to make me wish I could just get another of the older tried and true device. My old one is 2 generations older and yet much better in every way I can see.
October 2015 · Electronics · verified purchase