Bests & Worsts Reviews from Amazon

The manufacturer ("kathyrn") is cluttering up the whole review section by responding to the endless series of (deservedly) negative feedback with the completely generic, repeated, and unhelpful response "Thank you for your feedback-we are always working to improve our product-I will be sure to pass this to our development team... blah... blah...blah" The intent of allowing manufacturer feedback on Amazon is to provide HELPFUL and SPECIFIC responses -- not just generic marketing spam that helps no one and bothers everyone. I really do NOT need to read the same blather 100 times. If you want to thank people for the feedback, then just write it once. If you actually appreciate customer feedback, then try actually doing something to fix your poor & overpriced product. You can start by getting rid of the ridiculous 3 year obsolescence or at least sell a reasonable renewal package, rather than forcing users to constantly repurchase and reinstall the same basic buggy product. Quicken is one of the few products that seems to decline in quality and utility with each new version. As the old adage goes, "if it ain't broke, don't fix it" and certainly if it is broke, then please stop marketing and start fixing! (btw, the last useful feature was allowing for online downloading of account transactions, more than a decade ago). Trust me, you are not doing your brand any good. I am so praying for a competitor to come in and an introduce a better alternative.