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Amazon must Inform Customers of Warranty Time .
Nowhere on Amazon’s site does it state the Warranty Time for EBL Batteries. Now I’v read in another customer’s comment that it’s ONLY 30 Days !! By the time a consumer needs to “1st RECHARGE” them after using only 1 time, it could very well be OVER 30 DAYS. Depending on how much they’re drawn upon !! At roughly $6.50 apiece for EBL’s D-Size Rechargeables, only 30 Days is an UNJUST WARRANTY TIME to their Customers !!
*UPDATE: On 10-17-18..EBL IMMEDIATELY (& Very Helpfully & Politely) Emailed me about their “Warranty Time”. Evidently, the Amazon Customer comment I referenced for the “30 Day Warranty Time” is incorrect. EBL stated: 1) It has a 30 Day “RETURNABLE TIME”. 2) It has a ONE YEAR “WARRANTY TIME”. I’m currently still in process of getting this “completely” resolved. But I wanted to quickly notify Amazon Customers of this Warranty Time error. So I’ll update further after my issue is completely resolved.
*UPDATE: On 11-8-18...EBL very quickly sent me (2) free D-Size Replacement Batteries. Even though technically they only needed to send (1). They were both Recharged on my EBL Charger. But not until I had to keep changing the “Port” locations to eliminate the “ERROR” that kept bouncing from Port to Port each time I relocated the Batteries in different Ports. After RE-contacting EBL they immediately sent me a new Replacement Charger. Now, I’m Happy to report that everything is working Great !!
EBL did everything any Reasonable Customer could ask for to remedy my problem. “Thank You EBL” for all the efforts & time you put into satisfying a Customer !!
October 2018 · Electronics · verified purchase