123
people found this helpful, as of 2023
ranked #229,352 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Horrible - DON'T BUY THIS!!
TLDR: Costs too much, does too little, and does it very poorly. Don't buy it.
For a doorbell at this price point, there are way too many problems with it, at the price I would expect it to be a LOT better. One reviewer said it felt like a "Beta" project, but I disagree because it isn't even that good. There are numerous problems with it and I should have returned it, but unfortunately I didn't even have the time to install it before the return window closed. Below are the most egregious problems with this particular doorbell.
Motion - My daughter woke up in the middle of the night and walked right out the front door. I know that a doorbell isn't going to stop her from leaving, but it didn't even record her walking past it and leaving our porch. In fact, I didn't realize she was out of the house until the next morning and she told me that she left to go to a friend's house. When I reviewed the videos from the doorbell, there was one of her coming home, but there wasn't one from when she LEFT despite the fact that she had to walk right past the doorbell to leave! Even when set to the maximum sensitivity and distance (20 feet), the doorbell will NOT activate until someone is within 5 feet, if it activates at all.
Delay - On those occasions that the motion does actually trigger the doorbell to record something, there is a delay of 9-20 seconds before it records anything. If something triggers the doorbell, there is a good chance that it will be gone long before anything is caught on video. Regularly there will be a package on the porch that shows up, but no video of who came up to the porch and delivered it, or anyone leaving the area, only a video of a package laying there under the lower camera.
Alexa Integration - I have a routine setup to turn on my porch lights and my string lights around the porch and my garage security lights when motion is detected at night. When it works, and it doesn't always work, the delay between the motion capture and any of the lights coming on is the same as the recording delay, somewhere between 9 and 20 seconds.
Battery Life - Here is another area that is just plain bad. The rated spec is nowhere near the 10-12 days of actual "in use" battery life. To make matters worse, there is no way to simply swap batteries, instead you have to take it off the wall and charge it for 6 hours. Since the doorbell barely works in the first place, I guess you could call this a nuisance and not a real problem.
What does it do well?
Picture-In-Picture Mode - This is awesome. I really like that you can have it capture the lower camera in the same video view as the main camera.
Picture Quality - If it somehow captures something notable, at least the picture is very clear and sharp.
Local Storage - This is the main reason I bought it, and at least the few things it does capture are local and I don't have to pay a monthly service fee for my doorbell.
Closing Thoughts - All in all, the idea of this doorbell is far better than the implementation of it. Eufy could probably fix, or at least improve, some of the issues with new firmware to improve performance, but I'm not holding out hope that they actually will.
September 2022 · Electronics · verified purchase