Bests & Worsts Reviews from Amazon

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188
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ranked #178,229 most helpful out of 571,544,897 reviews
★☆☆☆☆
Quality has dropped!
Ordered one of these in January 2019. It worked great. both me and my cat loved it. Decided to order a second one in August 2019. The quality of the product has gone down by so much!. It no longer has a hook to hang the scoop, but now has a overhang clip. I find this to be very unpractical since the lid does not close if you try to wedge it between the lid and the box, and the cat just knocks it off when it hanging off the lid. The lid no longer locks into place and it extremely flimsy - it just pops out and falls in. I took a look at the lid from the first one I got and the new one. There is A LOT LESS plastic on the newer lid, making it very flimsy and easy for it to fall inside the litter box. Very disappointed, I had to return it. it's completely unusable now. Update: ordered a replacement, thinking the second one I ordered was defective. The company sent the same cheap version as a replacement. Hook was missing again, same overhang clip scoop, lid still has a lot less plastic on it, making it just as flimsy. Looks like original quality has definitely gone down.
September 2019 · Pet Supplies · verified purchase
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