Bests & Worsts Reviews from Amazon

I had my eye on this coat for a while, and after reading reviews that it shrinks after washing turned me away. But several pointed out that people weren't following the care instructions right or that when their jacket shrank, they got a new one. I washed this thing following the instructions to the letter. The flannel shell shrank at least one size down, while the sherpa lining didn't. The bottom of the jacket now curls up like about 2 inches exposing the interior like a fluffy duck tail. This is ridiculous, I had expected better.