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ranked #189,292 most helpful out of 571,544,897 reviews
★☆☆☆☆
Shameful Packaging & Shipping......
I bought this DVD set as a gift for my boyfriend who is a DVD-phile and loves vintage television shows that he grew up with. To begin, the show, Hogan's Heroes, was on his "wish list" so I thought I would surprise him. Sadly, the only surprise was his disappointment and his (and my) waste of time and effort tying to put together a "damage-free" set.... After three (3) attempts, he never got to see so much as one complete episode. Hence, my rating of one (1) star.... The first set arrived in a shambles...... The AMAZON.COM packing was adequate but still many of the DVD's arrived loose from their storage sleeves and were scratched. Consequently, some of the discs would not play. The loose DVDs were the result of very poorly designed packaging by the manufacturer. The set comes as a box with multiple cardboard booklets holding the DVDs. Unfortunately, the cardboard sleeves/booklets offer no protection and invite scrathes and wear to DVDs over time. The real tragedy is that even a little jostling during shipping will make the discs slip out of their cases and become scratched. The second set (to replace the first) was an unbelievable fiasco. The set arrived crushed from poor packing and almost all of the DVDs were loose and scratched. However, the strange thing we noticed was that this set arrived without its plastic "wrap-around" sleeve (with the picture of the super-imposed German Pickelhaube helmet and the WWII American Air Force Colonel's cap) that surrounds the carboard box nor did it have any cellophane wrapping. My boyfriend is of the opinion that the shipping warehouse tried to pull a "fast one" by sending a set that had already been returned.... Judging from the condition of the DVDs and missing inserts, I can't say he was wrong to think that.... The third set (and final) was a reinactment of the first two sets. This time, the set was wrapped with cello but, curiously, the plastic "wrap-around" sleeve (with the super-imposed German helmet, etc.) was missing again.... The final set also suffered from multiple loose and scratched DVDs..... This expereince was, in a word, "pathetic".... Is AMAZON.COM (or Paramount) " by recycling" returned DVDs? I don't want to say but the condition and missing packaging elements of the two replacement shipments look very suspicious.... The real root the problem is the poorly conceived packaging by the manufacturer. Anyone with the IQ of a turnip can see it is woefully inadeqaute for the safe shipping and storage of DVDs. Paramount (the manufacturer) should be ashamed.... Also, AMAZON.COM needs to take a hard look at its shipping methods. Far to many DVD sets I've ordered for myself have arrived crushed or damaged due to inadequate packing and...well....just plain stupidity....(For example, sending expensive and fragile DVD sets in padded envelopes?!?!?!?!). For those of you contemplating ordering this DVD set, consider yourselves warned.....
May 2010 · Movies and TV · verified purchase
the product in question
Hogan's Heroes: The Komplete Series, Kommandant's Kollection
4.7★ · 601 ratings, as of 2023
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