Bests & Worsts Reviews from Amazon

The item is listed as free returns, so I purchased without much thought. The material is nice but they were much too long for me and bunched around my ankles. When I went to do the return, the company is not willing to provide a prepaid return shipping label and when I questioned this, they said they they will refund my shipping cost with the item cost. I'm unhappy with this additional work I must now do to get the "free refund", so buyer beware if you think you may need to send them back.