Bests & Worsts Reviews from Amazon

This Upgrade will ERASE your other office stand alone products!!! I own: Microsoft Office Home and Student 2007 Outlook 2007 (Stand Alone Product Purchased Separately) and Publisher 2007 (Stand Alone Product Purchased Separately) Microsoft Office Home and Student 2010 Upgrade When I installed my new Microsoft Office Home and Student 2010 and selected the Upgrade button, it DELETED my stand alone installations of Outlook 2007 and Publisher 2007! OUTRAGEOUS! After 40 minutes on the phone with Microsoft technical support, their answer was "Yes, the install will delete all of your other stand alone products". When I asked "Where is that fact documented in the software install guide or in the process of the software installation", they had no answer. In other words, it's not! UN-ACCEPTABLE!!! Apparently, Microsoft must have the happiest customers on earth, because they have no complaint department to file an official complaint with. (Trust me, I asked and demanded to speak to someone who could direct me to an official complaint department). When I insisted that I be directed to a manager who could direct me to an official complaint sight, I was HUNG UP ON!!! That is absolutely DISGRACEFUL!!! What a way to handle your customer when he brings to your attention a HUGE FLAW in your upgrade process! I'm filing a complaint with the better business bureau and then I'm calling my lawyer. Oh, by the way. Microsoft's technical support team felt that me, losing all of my Outlook Contacts, Email Accounts, Calendar Entries, Tasks, Notes, et.al was an "inconvenience". They were sorry for the "inconvenience" of me losing years of work!!! Utterly COMTEMPTABLE!!!