Bests & Worsts Reviews from Amazon

according to people

218
people found this helpful, as of 2023
ranked #141,658 most helpful out of 571,544,897 reviews
★☆☆☆☆
Beware the renewal
I just spent the morning on the phone to cancel the Norton automatic renewal. They charge FULL PRICE for a product that can be bought at a fraction of the cost. You can even buy an older version and get updated to the most recent one. Why would I pay eighty dollars for something I can get for thirty? This is pretty shady, and no way to treat your customers. Furthermore I am not sure how they even got my credit card info, since I bought the product through Amazon as a DL and not from Norton directly. My time is valuable, and I resent being forced to spend it on the phone with a foreigner who can barely speak English (no offense to the foreign employees, they are just doing their jobs). I really have better things to do. Horrible customer service, shady practices, this is a company that I want nothing to do with. I will be taking my business to a competitor that does not try to secretly gouge me.
November 2013 · Software
the product in question
Norton 360 2014 - 1 User / 3 Licenses [Download] [Old Version]
4.3★ · 2,161 ratings, as of 2023
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