114
people found this helpful, as of 2023
ranked #238,214 most helpful
out of 571,544,897 reviews
★★☆☆☆
Lacking too many features and unfulfilled promises to make this tv worth buying, get something else.
Included in the box:
The TV, IR Blaster, Power cable and a usb 2.0 extension cable. It blows my mind that for a $1300 tv an Hdmi 2.0 cable isn’t included with a 4k tv
Picture quality:
Blacks are really good, unfortunately the tv does not blend them into each other very well, which leads to blacks looking very blocky and pixelated when they overlap or where a black scene has black fading up to light, say a black shirt is over a dark background it pixelates where they meet, I tried all the tv’s build in noise reduction but they didn’t work very well, this happens in any mode you view, the best case scenario I had was with a custom user set profile I made and it still happened. For cartoons and animated moves I found the Dynanic mode the best, it really makes them look a lot more vibrant and has really good saturation, unfortunately it is horrendous in live action videos, it over saturates everything and makes dark scenes look very pixelated and blocky.
Input:
The TV has 4 HDMI 2.0 ports, 2 usb 3.0, 1 Ethernet port, digital audio and the standard red blue yellow connectors. No auxiliary port.
The ports on the tv should natively display the device that is plugged into it, so my fire stick plugged into hdmi 1 would just say fire stick in the input selection of the tv instead of hdmi 1, same with my ps4 it just says PlayStation 4 where hdmi 2 is, very handy. A problem I ran into is you should also be able to rename inputs yourself but the feature isn't available as yet, this tv sadly does not have it and the sharp rep told me it may come in the distant future but he isn’t sure. I wanted this feature because if I connect my pc to the tv or other unrecognizable devices it just stays as hdmi 1 etc.
The remote:
The remote is one of the worst parts of this tv. The remote only works if you point it directly at the sensor under the tv, if you point it anywhere else even a few inches in another direction it won’t work, to make it worst if you put anything in front of the remote it won’t work it is so bad that when I was under a blanket if I point it in the right place it still can’t send a signal. Whereas most tv remotes put different textures and materials and shapes so you can tell buttons apart from each other and the body of the remote, the buttons on the remote for this tv are all the same smooth glossy feel, even the body of the remote is made out of the same gloss plastic which is really bad for fingerprints and to make it worst the entire thing is flat, no buttons stick out so you can get some type of tactile feel for which button you are pressing, the only buttons that are different are the round volume and channel buttons and they are still had to differentiate, this combined with the fact that there is no back-lighting on the remote make it almost impossible to know what buttons you are pressing without a lamp for night time viewing, unless you hold the remote up and squint to see it in the tv light. The Netflix button is also a source of many problems as both me and my girlfriend constantly found ourselves pressing it instead of the down arrow because of the lack of tactile feel which closes the current app that you were in to start up Netflix, then you would have to close out Netflix and reopen and start back what you were doing from scratch, not to mention the fact that all the media buttons are on the very bottom of the remote so when you hold it you only have a centimeter or two to actually hold onto. All these problems on top of the fact that the remote doesn’t have a fast-forward or rewind button only a skip back and forward to next video, makes using the tv an annoyance in every level.
Something that shocked me though is the remote for the tv actually controls my Amazon fire stick, I didn’t set it up to do it or anything, I was just browsing videos on the fire stick and didn’t even realize I was using the wrong remote until my girlfriend pointed it out to me, I tried it and the same thing happened with my nexus player, I think that is a marvelous feature, if only the remote was better.
Video Player:
The built in player works well, it ran 4k videos off of my usb drive very well, no stuttering at all, there are 2 downsides to the player, one is the remote, the remote does not have a fast-forward or rewind button so you have to click the one in the player and it only does x2, x4, x8 & x16 and you cannot click and drag the position locator to where you want, so in long movies you have to wait up to 5 mins for it to fast-forward halfway through, reminds me of when I had to skip through a vhs. The other problem is the player cannot load subtitle files and cannot load subtitle encoded into video files as well, so if you are an anime fan like I am you have to have another device connected to the tv that can do it. A quote from the manual “Some programs offer open captions, which can't be displayed in any way. Open captions are usually encoded directly into the video stream, making them essentially part of the video itself”. The player only plays .mp4 flies and some .mkv files as well.
Upscaler:
The tv says it upscales content to 4k, I honestly don’t see it, 720p look horrid on this tv for some reason and 1080p looks just as good as it always does, but neither of them look anywhere near 4k.
Ir blaster:
The tv comes with an ir blaster to make the tv remote work seamlessly with all your cable boxes, this concept sound interesting, unfortunately yet again when I contacted sharp about how to use it they told me the feature was not yet available and would come to this specific tv at an undefined time in the future.
Apps:
the tv comes with 9 apps Netflix, CinimaNow, VUDU, YouTube, TV Tweet, Picasa, Acuweather, Flickr and Web Browser, when I just got the tv ito only had 7 of the 9 but after 1 day I got an update and the web browser and tv tweet apps were added. On the box of the tv it states that the tv has a facebook app and a Pandora app, but agin (if you aren't seeing the pattern) when I contacted Sharp I was told that they were not included with the tv as yet and would be coming in the indefinite future and the only way to any newer apps was to wait for an update in the firmware.
WebBrowser:
It is terrible, just imaging the worst web browser in the world and you have it here; slow, unresponsive, the onscreen keyboard is really bad, because the browser is so slow for some reason it keeps registering 2 clicks whenever I try to type, only upside to it is it plays online videos.
Youtube:
The youtube app is really fast, it surprised me, it is the best youtube app I have seen on a smart tv/ tv device in a while it blows the youtube app on my fire stick away, you can watch a video and on the bottom quarter of the screen look through that youtubers other videos while the video plays on the top ¾ of the screen.
Unfortunately the youtube app is let down buy a major flaw, it cannot render videos over 360p natively, I read through the entire manual and searched the youtube app thoroughly and couldn’t find a way to increase the picture resolution, I contacted sharp and the tech basically told me that the youtube app renders video's at the resolution the uploader posts it at, i told him there is no way he is telling me all youtube videos are rendered at 360p and the video i was trying to watch renders and plays in 4k on my pc and he told me pc's have more versatility than the app on the tv and there isn't anything he could do to help, so i called back and after talking to their advanced techs, i kid you not this guy told me i had to contact youtube and ask them why the app wasn't working properly, when i asked the for a phone number to contact youtube or how i should go about doing that he told me he didn't know what the number was and i should google it and hung up on me, i called back and got the exact same guy who sounded worried and gave me some story about how he i must have lost connection, he transferred me to customer relations and they said the same thing, if the youtube app isn't working and i quote "youtube allows sharp to use it's service on the tv, it isn't sharps fault that the youtube app isn't rendering videos at the appropriate resolution, do you really expect sharp to fix a problem with youtube." i told her that youtube does allow the function on the tv but sharp is the one that actually built the app for the tv so it is sharps responsibility to make sure that the app is rendering videos over 360p, again she told me there is nothing she could do to help me and hung up.
I was able to get it to go up to 1440p but the only way to do it was to cast the video that was already loaded at the resolution I wanted from my tablet, the app itself can do it, sharp just didn't build in a way to change the video setting in the app. I also know it isn’t my internet, I have 60mb and the tv was connected by Ethernet.
I don’t use any of the other apps so I can’t comment on them, sorry.
Gaming:
Gaming on the monitor was really good, my ps4 actually looked really good on the tv, input lag was a big issue though, in gaming mode I had about .5 seconds of lag, in any other mode even a custom user mode it was up to 2 seconds, down right unusable, i have always heard about input lag, this is my firt time experiencing it, so use game mode. As a pc gamer and really bought this tv to play games in 4k and my 980 ti was able to push all my games at 40+ fps. In games at 4k the tv really does look good, unfortunately you have to use it in the game mode to prevent too much input lag and the game mode isn’t the prettiest of modes, it is darker and a bit more washed out.
I was able to get the tv running at a native 1080p @ 120hz with no interpolation or frame drops through the nvidia control panel. In 1080p@120hz on this tv, pc games actually look really good and very smooth not as good as 4k but not very noticeable from 10 feet away on the couch. At 1080p@120hz the input lag goes away completely as well.
Audio:
The audio on the tv isn’t bad, obviously it isn’t going to be as good a proper sound system but I didn’t feel put off by the sound in any way, i never had to turn it up over 30/100, but i do live in a small apartment.
Summary:
if all the lack of features weren’t enough of a turn off for you, Sharp rubs salt in the wound, I went instore to test out some of the more expensive $3000+ sharp tv’s and they ALL have every one of the features missing from this tv functional and working on them, which means they either intentionally cut them from this model or they are just in no rush to get updates out, I guess us poor people buying a $1300 msrp tv aren’t valuable enough customers to them. I know some people got this tv for $799.99 like I did on prime day but I am referring to the msrp of the tv which is $1300, and that asking price is just downright disgusting for this striped down tv, for that price there are literally over 50 other 4k smart tv’s you could buy. For the sale price I got this for I can put up with it as a 55” 4k tv with minimal smart features and striped down software but please do not pay the $950 or over asked for this tv, there are so much more choices out there for that price. This tv has been out for 4 months now and hasn’t delivered on any promises it has made on the software side while its more expensive counterparts have them all, on-top of that their customer service is down right unprofessional and assumes their customers are uneducated, so they give you bulls*** answers hoping you won't know better and accept them as fact.
July 2015 · Electronics · verified purchase