Bests & Worsts Reviews from Amazon

The fitbit charge 5 is not eligible for return even if you have amazon prime(For safety reasons, items containing flammable liquids or gases can’t be returned to Amazon) so only buy this with the knowledge that you will not get your money back if anything goes wrong. If you have no plans on paying for the fitbit premium subscription then do not buy this as they are very careful not to tell you that half the features of the watch don't work without it. The health metrics dashboard is part of the subscription so without that you don't get SpO2 monitoring, heart rate variability, skin temperature variation, breathing rate during sleep or 14 out of the supposed 20 exercise routines. There is more outside of the withheld features like not being able to turn off gps(the options are dynamic, using the gps built into the watch and just your phone), location services, being auto enrolled into some social club, fitbit selling the data they collect even though it's not a free product(you MUST agree to this in order to setup the watch) and by default having the watch set to send you all sorts of emails but I guess I get upset about that more than other people these days. If you are still ok with that then I can say the watch itself is comfortable to wear. The screen is a bit slow to respond and the image is on the soft side but it's bright enough that sunshine doesn't bother me. I do have a lot of missed inputs(I can swipe 5 or so times before the watch reacts) and also it will register incorrect inputs like moving down when I swipe right. A smaller gripe is that fitbit can't seem to decide on what material the charge 5 is made from. The amazon page says it's stainless steel but the fitbit website where I originally found this on still says it's made of aluminum. The watch is lightweight though. This is about all I have to offer now. I'm stuck with a watch that won't do half of what I bought it for and in my mind amazon is beyond complacent. Until very recently amazon owned fitbit which makes it seem like this scenario was intentional. I have a product that won't work unless I pay essentially a rental fee(formerly to amazon) and I can't return the near useless product because it's now considered to be "hazardous" by amazon. I actually bought the charge 5 as a second chance for fitbit after directly buying a charge 4 from amazon(no third party) and RETURNING IT IMMEDIATELY as I payed for a new watch but was instead sent a used model with a screen that was scratched to heck and gunk left on the sensors from the last customer. I doubt that the charge 5 is somehow way more dangerous than the charge 4 and therefore is unsafe to take back to the warehouse. Both watches were safe enough for the warehouse to send them to me and amazon tried to scam me with the charge 4 but I was able to send that back so the way I see it now is that they just factored that into a predatory business model. I have one last thing before I forget. If you didn't know you can look around the add to cart button and under it you will find the amazon return policy. On first glance you will see that it says REFUND OR REPLACEMENT AVAILABLE but make sure you hover the mouse over it because that is not actually amazon saying that it can be returned. I honestly don't remember if I ever noticed that before but I certainly will remember from now on.