Bests & Worsts Reviews from Amazon

I bought a Nectar mattress from Nectar's website. I recently spilled a glass of water on the mattress and I removed the cover to air dry. The tag on the mattress cover by the zipper recommends spot cleaning only, but doesn’t warn against removing the cover entirely. I assumed spot clean only just meant not to put it in in the laundry, as stated on the tag. In addition to no explicit warnings on the tag, Nectar’s website clearly states that you can launder the cover if needed and that they only recommend against removing it & advise against touching bare mattress because it may damage mattress integrity. What they don't mention anywhere on the website or tags is that the reason for their suggestions is the flame retardant fiberglass sock under the cover. Because they do not have a single mention of this fiberglass sock's presence, I had bought the mattress with the understanding that the mattress was as it is depicted in many diagrams on the website: a top and bottom zip-on cover with three layers of foam inside, and nothing else. However, that was a false depiction, and once the mattress cover was taken off, the fiberglass was exposed. Since it is such fine particles, the act of taking off the cover disturbed it and made large amounts of the fiberglass airborne. My roommate & I are now living in a space contaminated with fiberglass, without a viable mattress, with a plethora of ruined clothing and belongings that will need replacing, and we are also stuck footing the likely hefty cleaning bill. What's more, I’ve been getting frequent heavy nosebleeds, possibly a result of fiberglass inhalation while using and/or handling the mattress. This never would have happened if Nectar had been upfront about the materials used in their mattress, or if they had placed clear warning labels on the mattress cover tags. They even went so far as to tell me that I couldn't get a refund because I had voided my warranty through misuse of a mattress that I had never been informed was misuse, and had been told by the website was ok to do, though it had a chance of damaging the mattress' "integrity" if I touched the uncovered mattress too much. I had just thought that was something about skin oils and memory foam. There was no indication anywhere that I was doing something wrong, and when it literally exploded in my face, they had the nerve to tell me that it was my fault and now they couldn't refund my money, much less right any of the many other wrongs that occurred here. And now I have damaged property, what seems like an injury from fiberglass inhalation, an unusable mattress, and a lot of bills to pay. Suffice it to say we will be filing a lawsuit.