Bests & Worsts Reviews from Amazon

We bought this camera 2.5 years ago and used it on several trips. We were therefore quite shocked when we picked it up to use on our most recent trip to see that a ring in the lens had become unglued and made the camera unusable (see attached pic). We brought it to the camera store and they said that they had seen a number of these cameras with this problem and to send it back to Panasonic, When we tried to call them, they wouldn't even talk to you unless you pay a fee since the camera was out of warranty. When we tried to google it to see the cost of repair, we found out that many people have had this problem on various Lumix camera's for quite a number of years so Panasonic presumably knows about this problem and has not fixed it. So at this time I cannot recommend this camera (or other Panasonic cameras). PS. If someone from Panasonic would be willing to talk to us about fixing this problem, we would love to hear from them (and won't charge them a fee to talk to us).