Bests & Worsts Reviews from Amazon

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227
people found this helpful, as of 2023
ranked #133,203 most helpful out of 571,544,897 reviews
★☆☆☆☆
Poor Quality Control - Arrived Damaged. *Updated - Important Notes Added*
The cover arrived with a small tear in the strap that folds over for the magnetic closure. That strap is a hard flimsy material that is very thin and only about half an inch wide (does not feel like leather). The tear starts on the edge in the middle of the strap and will inevitably spread as you bend that strap to open and close the item. Every time you open and close it, the strap bends at the tear, which will eventually cause a full tear and render the cover useless. This is something that should have been caught before the product was ever sold. Even though the item ships from Amazon, it is sold by Digital Media Source (Amazon does not sell this item directly at all). As a result, you cannot do an even exchange; only return and rebuy at the current price. It is now $6 more expensive than when I bought it (almost a 60% increase in price), so if I want a non-defective one, I have to shell out an additional $6 even though it arrived defective. I do not recommend this item since you are not guaranteed a non-defective one at the price you are currently paying. Update (01/21/11): The seller sent me an e-mail after I posted this negative review and offered to send me a replacement case at no charge IF I withdrew my negative feedback. The e-mail came from Digital Media Source, even though my order was fulfilled by Amazon. I started following the reviews for this case and noticed that the negative reviews usually disappear after a few days, now I know why. They sent me a replacement (not through Amazon) that had even more tears on the straps than the first one. I sent them (Digital Media Source) multiple e-mails since then and they have ignored me. Another VERY important thing to note is that the person who posted the first video review (J. Johnson) gave it rave reviews. If you look at all of that users many reviews, every single one of them is for an Acase product (a few different people posting video reviews under that same user name). They rate every single Acase product 5 stars and talk about the products like they just bought it and think it's great. They clearly are affiliated with the Acase company. With all of this information in mind, I would recommend that you do not trust the overall product rating or quality.
January 2011 · Electronics · verified purchase
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