Bests & Worsts Reviews from Amazon

I loved this thing at first, then one day it stopped working and developed a black bubble where the wire enters the seat. Since it was only 3 months old it was still under warranty i contacted the company about a replacement, they told me one would ship out, never got it, i called again told same thing, never got it, 3 months passed several emails, faxes, even returned the seat with delivery confirmation, still nothing, no seat, no refund. so I'm out 91.00+ have no seat, and they have no customer service. Funny thing is their website says they strive to perfection and want to make their customers happy, what a load of crap, so enjoy it while it works, just hope you never need customer service or a replacement, because you wont get it!