Bests & Worsts Reviews from Amazon

I'm giving this grill 2 stars instead of 5 for several reasons. First, the pros: I'll say it's a good product for the money considering 1.) It is portable and a griddle. Those two things are hard to find in combination and although I won't be using it that way. 2.) I like the top. Seems like something that will last forever and get better with time like a good cast iron pan which is just what I wanted. 3.) Assembly is easy 4.) Castor wheels are of good quality Cons: 1.) I got the stainless version, and two of the rivets had popped out (failed) during boxing or transportation (not sure which). I have a rivet gun so no problem, but others may not. Not the heaviest gauge stainless. I could see it getting dinged and banged up quite easily if someone were to move it around a lot. I understand the company tried to keep it light and keep costs down because it's portable, but I tell ya' what, if you plan on moving it around much be advised it's awkward and less than a convenient thing to just "throw in the truck". Especially after you've used it, and there is a light coating of grease spatter all over... I haven't moved mine yet and just from unboxing it already has those "minor dings" that somehow easily are noticeable on the front panel. I wouldn't mind seeing the company beef it up a little with a heavier gauge SS in some key areas. Like basically, EVERYWHERE. I mean, come on, if you were to grab the side shelves and try and adjust it they feel like they'd come off in your hand... and the base wobble is so bad I'm considering reinforcing it myself just so I can run a scraper on the thing. I imagine anyone thinking they are going to buy this and take to tailgates and so-forth might do it once or twice and then just park the thing at home. In and out of the truck a couple times and this thing will look like a tin can that got kicked down the street. I would have gladly paid another 100 bucks for a quality base. The problem is that the next level up from a blackstone is like a 1200 grill..... So, blackstone has some room here to make a "Prosumer" model which people will actually like. 2.) No way to level it without ghetto rigging it. Like another post commented, "Has anyone at the company actually used this thing?" Lol I say that with all jest, but my goodness... So, after making 3 trips to the hardware store and converting the thing to natural gas (which is con 3 below), we were so excited to fire it up and make some burgers. I even sprung for the expensive butcher stuff as it was Sunday football. After firing it up and seasoning it, I do a little rinse off mongolian style and prepare to add the meat. The dirty grease water runs into the channel, collects in the center and spills over the front of the grill onto the bran-new front panel before shooting hot steamy grease water all over my feet. ARE YOU KIDDING ME I thought... So I turn the thing off and clean up as best I can. Next, I prop up the wobbly rear legs with a rock and frisbee until the channel actually drains water into the catch basin. (This is obviously very important and looked fantastic as you can imagine). Ok, time to cook: Fire it back up, add oil, add meat, hamburgers sizzling... here comes the grease, down it goes in the channel (I'm now watching this like it's a movie) and celebrate when it makes it to the drip hole, but guess what??? It runs around underneath the drip hole, goes back left toward the center, now under the griddle and you guessed it, runs down the front of the grill face AGAIN! Scalding hot grease dripping everywhere, I've gotta corral the dog, the kids... it was not pretty. My pavers are covered with grease now and I'm seriously pst! How can this go unchecked? I have to believe everyone has to have this problem. I had 3 tablespoons of oil and 1 pound of burgers... not like a dumped a gallon of grease on it... just simply trying to use the thing. Not only is the hole in the wrong spot, there is no collection nucleus to cause the grease to drip where its' supposed to... but don't worry, just enough grease reaches the catch basin (barely over the edge of the basin, like basically on top of the edge so your catch basin will be covered in grease outside and in, and sitting in it's own grease within the holder... WHAT I MESS!) I don't know what to do other than 1.) buy a welder so I can weld a drip causing spur under the V-channel, after I completely rebuild the frame, or 2.) ghetto it up each time I use it with a sacrificial drip stick, a roll of paper towels, whatever I can find to balance the wheels on to make the grease drip at the right angle (hint hint safety), and 17 more catch basins all around it for wherever the grease decides to collect and fall from next time??? Come on Blackstone! 3.) Natural Gas. No natural gas option upon order. I get it, they are "portable" and thus propane, but why do the natural gas people like me have to buy all the propane stuff to end up converting it anyway?? So, a casual call to Blackstone and the girl tells me: "We aren't allowed to comment on conversation to Natural Gas."... Uuuummm excuse me, you're in the business of selling grills right? I mean, why not sell a kit and make money? You like money right? Anyway, I at least need to know if the orifices come out or not. (That is btw the key question to determine if a grill can be converted). Anyway rather than give me straight answers, she treats me like I'm the first guy to ask this question before finally saying "it can be done I just can't tell you how"... Well, that meant I didn't know what I needed to buy for the conversion until the grill got here, and instead of a simple trip to Home Depot, it turned out to be 3 trips. It works fine btw now that I have a shoe box full of extra parts I'll never use. Oh well. For the sake of saving you all 3 trips I'll tell whoever is considering this to go directly to the "flared plumbing section", get a 3/8" female flare to a 1/2" male flare, connect that to a yellow flex line (get a longer one that you think you need), and drill the orifices out to 1/16" and you'll be fine. Come on Blackstoned!! So now instead of using the