Bests & Worsts Reviews from Amazon

Quick View Pro/Con list at the bottom (if you want to skip all the wordy storytelling) I bought this coffee pot after my previous one of 9 years died. I researched, Googled, and scrutinized for weeks before locking in. It checked all the MUST boxes and more! It took me 1-2 days of making coffee with this to be absolutely 100% locked in. This was it, THE coffee pot. It makes great coffee. The included scoop is clear to use and accurate to brew delicious coffee every time. You can customize with Classic or Rich (for me it depends on the roast). The Specialty setting isn’t EXACTLY espresso; but man does it come close without being brewed under pressure. It’s got all the bells and whistles. Everything you need and want to clean detaches for quick easy access and clean up! It has a built in frother/blender. The hot plate doesn’t burn the coffee, the drop down single cup tray is strong and durable. The settings allow for every desirable cup of coffee you want. It has a clear instruction book to walk you through this and be happily home brewing in minutes. The programming auto-start is simple and works. It’s perfect! At least it was until it broke after 3-4 months of mostly regular use. Now it’s terrible and it’s the worst version of broke a coffee maker can be. It sucks you into loving it, then makes you HATE it! AND IT WORKS JUST LONG ENOUGH TO SURPASS THE AMAZON RETURN POLICY! The problem: there is a manufacturers defect in how it draws water from the reservoir into the brewing system. It starts to draw water, then it stops and tells you “ADD WATER” (See the first 2 pics. Water level is circled and so is error message). Most times I want to brew a pot of coffee I need to stand there and repress the Classic/Rich button after it errors out. For 1 FULL POT I need to repeat this process 20-30 times!!!! It errors out after about 1-2 oz of water drawn in. GO CHECK THE ONLINE REVIEWS ON NINJAS WEBSITE. TONS OF STORIES CONFIRMING THIS. It won’t auto brew anymore without erroring out immediately. It’s all sizzle and no steak at this point! PROS: -Built in frothing tool (folds away for convenience) -Single serve settings -Single serve cup holder -Included coffee scoop with ACCURATE measurement guide -Fully detachable for easy clean up -Variety of settings for multiple brew styles -Auto brew settings -Specialty (espresso style) brew -Included mesh filter -Great flavor coffee, and it’s always the same CON: -Manufacturers defect in water system that causes it to stop pulling water for brewing after 1-2 oz. forces you to restart the brew every few seconds. (View Photos) -This break happened to ours in less than 4 months or less than 100 brews!