Bests & Worsts Reviews from Amazon

No stars. Returned it. Massive PIA to try to decipher the tech argot of the directions and it didn't work anyway. I bought it to extend the range of my router's wifi signal for an outdoor camera. Even after all the irritation involved with getting it paired to the house wifi and then plugging the extender into an outlet closer to the camera, it had zero impact on the camera's signal. The location receives a strong 4-bar signal from the router, too. There's no phone number to call for help with the setup unless you register the product first. The website you have to go to for the setup process doesn't even bother to tell you up front, where it might be helpful, that you won't ever see the setup assistant until you access Netgear's web pages through the extender's wifi, not your home router's wifi. The website has links for setting up with a PC or Mac, but the one for Macs doesn't work--the page never loads. Well, not until you've accidentally come across that information, on a completely different page that you found while looking for set-up help, that you have to access NetGear's pages through the extender's wifi signal, not the wifi from your own router. If you finally get to the setup assistant you will be asked questions you have no clue how to answer because they're all in tech-speak. Why is it necessary to call a password a "network key"? Why don't you just say "password"? "Make sure your computer is set up to use DHCP". Really. I'll get right on that. I've been using personal computers for 30 years and have never seen the term "DHCP" and have no idea how to check that my computer is set up to use it, but since you bring it up, why don't you tell me how to "make sure" of that? Worthless. The whole instruction guide is like that and the setup assistant is worse by far. And hey, did you know that "WPS does not support WEP network security"? Who cares, if you don't know what either of those things are and if they don't tell you how to determine which your wifi has? The manual will tell you things like, "Click the Next button and the status screen displays". Wrong. Like a lot of the other steps. You know what happens when you click Next? The setup assistant completely vanishes and you end up back on NetGear's main web page. You are not offered something logical for the next step in the process, like a log-in setup option, or a flashing neon sign that says "setup complete" or any information on the status of the device you think you maybe might have possibly just set up. Nothing. Here's our web page. Enjoy this total lack of feedback about what you were just trying to accomplish and whether it worked or not. No idea whether their phone tech support is any good or not because I put the device back in the box and printed a return label, but phone support is good for only 90 days anyway. Besides, you have to register the product first--so they can have your personal information and probably put you on 20,000 mailing lists for spam--before they'll give you access to the super-duper-secret-classified help line number. Never trust a company that won't give you free phone setup help in its instruction manual.