Bests & Worsts Reviews from Amazon

Knowing what i know now i would rather sleep on the floor. I was forced to make two calls to the manufacturer before i finished step two in setting up the frame. The second call was because there were brackets missing that were supposed to be embedded in the frame to screw the bolts into place. I called the manufacturer-Zinus and they said "it wasn't their problem" and that I should call Amazon. Amazon set up an appointment to get me another frame. Of course i have to repackage the first frame and get it back to them... so now i wait. I dreaded ordering a bed frame through the mail, but i did it anyway, My mistake. The manufacturer is Zinus and I would avoid them, knowing what I now know.