Bests & Worsts Reviews from Amazon

I am vowing to never buy another Coleman product. I purchased the 4 person Sun Dome tent in 2017. The tent has been used 5 times, stored in the house so extreme heat has not compromised the integrity. While taking down the tent the shock cord from one support pole broke, leaving the tent useless. I contacted Coleman requesting a replacement pole. They refused to replace pole or even offer for me to buy one replacement pole. They recommend I find help at REI.... I did so. They also were unable to repair. The tent now is useless as well as Coleman customer service. REI commented they have had many complaints of Coleman products and customer service. I have spent thousands of dollars throughout my family’s camping years. Never again. I will search other brands and suggest others do the same. One tent pole would have made one happy camper.