Bests & Worsts Reviews from Amazon

I have received my order, but the inner seal was broken. I did taste it and was not impressed. It was also not easy to mix it with water. I thought it was probably because of the broken seal, so I called and emailed the manufacturer to see if its safe to use (who else can answer it better than the company who makes it?)... After more than two weeks of waiting for the answer, I just sent the bottle back to get my refund. I am disappointed because I do like the companies blogs, but if I spend over $60 on a bottle of Organifi, I would expect somebody to at least answer my question.