Bests & Worsts Reviews from Amazon

I purchased this Richell pet gate - Large- only 6 months ago and paid approximately $80 for this. It looked to be of decent quality when I assembled it and placed it. There it sat for months without any issue because my pet never actually pushed against it. This pet gate should be able to withstand the push of a 10 lb small toy dog - but it literally fell over, cracked and broke 6 months into owning this thing. The dowel that keeps a joint together literally cracked in half and is unrepairable. This is a piece of junk. A pet gate should withstand this kind of very light wear and tear. When I contacted Richell about this, I got the run-around and was told it was out of warranty even though I have owned it approximately 6 months. When I contacted Amazon about this, I got the run-around again and was told that I have to go through Richell and they only cover items sold within 30 days. This is absolute BS. I have a $80 piece of junk here that I cannot use, and that is quite frankly dangerous for pets and people alike. Amazon's "choice" is not a good choice, and its customer service has really gone downhill.