626
people found this helpful, as of 2023
ranked #24,556 most helpful
out of 571,544,897 reviews
★☆☆☆☆
We have been using a neighbors unit and we liked it so well we bought our own
The shredder actually works fairly well. It's simple - not offering many options - but shreds well. We have been using a neighbors unit and we liked it so well we bought our own. The borrowed unit stopped working, I opened it up and found the motor brushes had worn out; an expected occurrence with any extensively used motor. Otherwise, the unit was like new. Went to Worx website, chatted with customer service, and was informed that they do not supply repair parts for anything they make. So this otherwise functioning unit becomes garbage because of a known consumable part. This is not the type of company I will deal with. I would have returned the new unit but it has been used already. PS: The brushes are available from Eurton Electric, part number 2220889. A bit wide; easily adjustable with fine sandpaper on a hard, flat surface.
