Bests & Worsts Reviews from Amazon

I opened this and it was soooo big... my poor baby would not entertain it. Return has been a big problem. I put in a request for return July 31 and still no contact from the seller and its now August 4th... I am at this moment in hold which has been 30 mins or more.... I would give this company zero stars if I could. FINALLY GOT A PERSON. THEY WANT TO CHARGE $75.00 FOR PICK UP FEE.... Refund will take upto 30 days...